Emergency Situations and Your Warranty
Certain severe conditions constitute an emergency situation. An emergency is any warrantable deficiency within the control of your builder that, if not attended to immediately, would likely result in imminent and substantial damage to your home, or would likely represent an imminent and substantial risk to the health and safety of its occupants.
During this period, it is important that you provide your builder and their tradespeople access to your home.
*Emergency situations due to the failure of a municipality or utility to provide the service are not covered under warranty because they are not within the builder’s control.
What to Do in an Emergency Situation
There are a few things you must do to protect your home’s statutory warranty. Failing to do so could put your home’s statutory warranty in jeopardy.